Added 1 month ago

Job description

What you will be doing

  • Processes and verifies applications for credit.
  • Identifies payment discrepancies and initiates collections or dispute resolution process; performs follow up procedures as needed.
  • Assists with in-depth customer payment analysis to properly record actions required to resolve disputed items.
  • May assist other associates in their collection and/or reconciliation efforts for certain accounts
  • Proactively solicits payment on overdue account according to payment terms within department’s guidelines and key performance indicators (KPIs)
  • Responsible for maintaining and documenting all records and interactions of delinquent accounts, incomplete files, and credit risks. Maintains contact with internal and external customers in order to address all credit and collection issues.
  • Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.
  • Monitors customer payments.
  • Initiates customer credit refunds when appropriate.

What your background should look like

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate's degree program, technical vocational training or equivalent combination of experience and education. Normally requires a minimum of one (1) year of directly related experience

  • Demonstrated ability to resolve issues quickly and escalate appropriately
  • Demonstrated ability to communicate effectively both orally and in writing
  • Knowledge of general accounting principles
  • Strong interpersonal skills
  • Good negotiating skills
  • Strong organizational skills; attention to detail
  • Knowledge of Microsoft programs; extensive knowledge of Excel

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

We offer a competitive annual bonus, life insurance from day 1 and a best-in-class health insurance package.

As our employee you have the benefit of our referral bonus scheme, our boundless learning opportunities including language training and our global employee assistance program.

We provide up to 6 fully paid benefit days a year and a wonderful office in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all time.

Become part of our purpose-driven, multicultural team now and help us create healthier futures.

Seniority level
1 year minimum
Salary, gross monthly
1500 - 2143 €
Contract type
AmerisourceBergen logo


AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures.

Founded in
Open positions
Avg. monthly salary
3139.40 €

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