Service Development Manager (Consulting)
Seniority
General Manager
Location
Kaunas, Vilnius, Remote job
Valid until
2021-08-31
Position salary
4132- 4958 Eur gross monthly
Languages required
EN (C1)
Skills
IT Service Management 2 yrs.
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Employees in Lithuania
200
Job offers
14
Established in Lithuania
1988

We are looking for a Service Development Manager (Consulting). This role plays an important part in driving change and new growth, cultivating new our company capabilities. By creating and promoting the value of the knowledge we can offer. So, if you are an experienced Development Manager with an ability to see big-picture concepts and have the talent to develop and motivate, we have the perfect job for you.

What you will do

  • Become a Consultancy domain expert and end to end dedicated service ownership
  • Define and implement Consultancy service strategy within development priorities and a clear plan for growth
  • Ensure successful service onboarding & off-boarding to/from service portfolio and implementation across the organization
  • Maintain relationships with third parties (vendors, solutions providers, clients)
  • Drive piloting & go to market, working with marketing and sales teams
  • Business case preparation for new service development
  • Develop & maintain KPI’s for Consultancy services, continuously track total cost of ownership
  • Create and maintain Service SLA/OLA, lifecycle, and Service management compliance
  • Consultancy services sales performance monitoring and consultations across the organization
  • Manage consultancy services pricing for the greater return on investment

What we expect from you

  • 5+ years‘ working experience as a Service Manager, Operations Manager, Product Development Manager, Service Owner, or Service Delivery Manager in a IT development environment
  • Business acumen and knowledge of consultancy domain
  • Proven track record of building products/ services from the ground up
  • Well organized, responsive and strategic thinker with analytical comprehension
  • Self-motivation, pro-activeness, ‘Can-Do’ approach, and positive attitude to challenges
  • Very good communication, negotiation and presentation skills
  • Excellent command of Lithuanian and English languages
  • Bachelor’s degree in relevant field required

What you will get

  • Professional freedom and space to implement your own ideas and initiatives
  • Flexibility in choosing your working hours
  • Guaranteed yearly training budget – 50% of your Net Monthly salary per year
  • Health insurance and free parking from the first day
  • Internal workshops – share your knowledge or learn from others
  • A dynamic, ambitious team of professionals with a purpose-driven mindset
  • Monthly salary from 4132 EUR (Gross) to 4958 EUR (Gross)

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